Many tech products have a critical role in daily life, but consumers face real challenges on how and where to purchase those products.
Circana covers the U.S. consumer technology industry in the details and the markets that matter to your bottom line. We understand the features, brands, retailers, promotions, and store-level insights having the biggest impact on trends and purchases.
Our data is recognized as the industry standard for reporting key share metrics. Our analytics solutions help clients pinpoint areas of opportunity. Our deep industry expertise provides the data-driven insights needed to navigate the competitive technology market.
Deep Industry Expertise
Paul Gagnon
Vice President, Industry Advisor, Consumer Technology
“TVs are one of the most mature and highly adopted pieces of consumer technology, and the quest to upgrade to bigger screens and better experiences drive the replacement cycle core to the category. Many of the other home entertainment categories center around trends in the TV business, from streaming media players to wall-mounts and home theater products. The TV market is competitive with brands and retailers vying for share while trying to preserve historically thin margins. But changes to the streaming business model offer innovative new sources of revenue.”
Mike Crosby
Executive Director, Industry Advisor, B2B Technology
“For the remainder of 2023, consumers grappling with higher debt levels and persistent inflation are likely to exercise caution in their technology spending. Economic uncertainty combined with recently refreshed PCs still within the typical refresh cycle mean consumers will prioritize essential expenses and look to curb discretionary spending. Additionally, the lack of significant innovation will prompt consumers to exercise patience, awaiting both improved economic conditions and more compelling technological advancements before committing to new tech investments.”
Ben Arnold
Executive Director, Industry Analyst, Consumer Technology
“As we look for consumer electronics demand to strengthen in 2024, there are innovations and new categories that will help spark industry growth. A refresh of virtual reality and mixed reality products will offer new gaming and entertainment experiences and drive sales of accessories. Matter will help renew interest in smart home products and attract new customers. And item trackers’ rising popularity will grow the category by double digits. These categories — some new and some improved — will help consumer interest in tech rebound in 2024.”
Brad Akyuz
Executive Director, Connected Intelligence®, Mobile
“The consolidation of the U.S. mobile service market has, to an extent, neutralized the network wars as service coverage and speed offered by the three major players have mostly become on par. This network equilibrium has forced mobile carriers to get more creative with their service offerings, which now include entertainment and home internet bundles. And it is, these three major players who dictate the trajectory of smartphone sales and upgrade rates as U.S. mobile consumers heavily rely on promotional subsidies when replacing their smartphones. New phone sales dropped noticeably in the last several years, but signs of change are on the horizon, marking a potential end to this period of stagnation. Carriers are reverting to an aggressive subsidy model, albeit with a new twist — customers are required to subscribe to premium rate plans that offer content bundles.”
