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  • Folds and Phones 

    IFA is over and Berlin can return to normal for a while. As expected, a three-year hiatus from the show (for me) didn’t reveal too much in the way of huge leaps forward . But they were there if you looked closely, hinting at things to come. Display innovation obviously took a leading role at the show. Several OEMs – Lenovo and ASUS among others – showed off laptops that were essentially one giant screen that folded just like a laptop. The “bottom” half of the screen could be used as a virtual keyboard or, for those of us in need of a more tactile response, there was a clip-on real keyboard. Of course, that kind of defeats the point as you are then carrying a folded screen and a separate keyboard. But that’s a niggle: the display tech is impressive. LG took folding screens in a different direction, demonstrating a monitor that could adapt from a flat screen to a curved monitor at the click of a button. Real world applications for such a device may be limited, but the concept is very clever, and we should really view it as a sign of display technology to come, rather than a real-world implementation – hey isn’t that the point of trade shows anyway? Samsung, of course, had its latest range of foldable phones to show off – lighter and better than the previous iterations. But the real news there was talk of what will come next: Samsung talked up the idea of a double fold device (so three screens) that will provide a wider-screened result when stretched out. But more interesting was talk of a camera on the side of the future device that will capture your had-written notes that you write on a standard notebook next to the phone. That technology may be available next year and is an interesting fusion of new tech with old-school handwriting. Time will tell. Sustainability in Tech The show was not just about tech innovation: there was also a strong focus on sustainability and carbon footprints. This started at the show entrance where a name badge was not required if you had your ticket on the app. This made finding your next meeting contact a little harder, but it is definitely time we cut down on name tags and other disposable paraphernalia associated with conferences. And who knows, eventually we’ll see augmented reality solutions that will help us find our next contact. HMD embraced the eco-push with an interesting smartphone angle. Called Nokia Circular (HMD licenses the Nokia brand for phones) the offering is a leased-device solution. You don’t buy the phone; you lease it. And as part of the deal, you get ongoing support for the hardware. The “Circular” part comes when you decide to part with your phone. Rather than throwing it in a drawer you give it back to HMD, which promises to dispose of it in an environmentally-conscious way (recycling the key components, or re-furbing the device to lease again or pass on to a charity). And while you own the device, some of the lease fee is used to give back, through carbon offsets such as tree planting, or by helping to provide cellular service to parts of the world that are under-supported. But the real key here is that HMD/Nokia is attempting to create a differentiated marketing approach to drive sales (okay, “leases”). The mid-tier market where HMD exists is a tough space: device specs are all rather similar and the device price seems to be an aggressive race to the bottom. By pulling price (somewhat) out of the equation with the leasing model, HMD may be able to carve out a stronger niche. Having said that, if the company really wants to leverage the “circular economy” approach, it needs to develop devices that make use of recycled components, rather than simply helping with the final recycling aspect. Will this work in the U.S.? Perhaps, if the price is as low – or lower – than the carrier equipment installation plans. Sprint, for example, dabbled with the lease concept prior to its acquisition by T-Mobile. But perhaps the trick here would be for retailers to embrace the idea as an alternative to carrier equipment installation plans, rather than individual OEMs. Privacy at a new level Data privacy is proving to be an opportunity in the mobile market. Apple, of course, embraced this early on with its “What happens on an iPhone stays on an iPhone” campaign (launched in Vegas to coincide with CES). But for those phone users that are a little less trusting, there’s a German phone brand trying to carve out a niche. Volla, based in Germany, offers a smartphone based on Linux (the Volla OS) that apparently leaks no data into the cloud. Yes, you may say, but what about the obvious: what about mapping? Easy, as with several other key apps, Volla has built its own. It also comes with an optional VPN to make things even more secure. And if you don’t like the Volla OS, the phone supports multi-boot, meaning you can have an alternative OS, such as Ubuntu, on the phone as well. Will it be a major hit? Probably not as it is clearly aiming at a fairly niche market. But it shows that alternatives to the duopoly of Android and iOS are possible. And perhaps, that was the most exciting part of IFA: it provided multiple future paths that offer the glimmer of a broader base of devices and ecosystems, wrapped in a layer of sustainability and privacy. Will such paths survive the next few years? Perhaps not all of them, but hopefully enough to create a more interesting and diverse world.

  • Desperately Seeking at IFA

    It’s been three years since I attended a major trade show, but with IFA less than two weeks away, I’m starting to think about what to pack (no shorts!), as well as setting my expectations for the show. There’s also a fair share of nervousness about the trip to Berlin, and that has nothing to do with COVID issues. Rather, it is related to one simple concern: what if nothing has changed? After a three-year trade show sabbatical, I’m desperately hoping to be wowed by innovation; I want to see the next leap forward that, somehow, I missed due to pandemic-induced apathy. But I suspect – and fear – that what I will see is simply small, incremental evolutions of existing consumer devices. I should probably adjust my expectations; after all, many manufacturers are finding it hard enough to simply deliver the products they have thanks to ongoing chipset supply issues and the like. But still, I’m starting to think that the “wow factor” of tech has faded. To be clear, I don’t necessarily mean that there’s no innovation swirling around in the tech sector. AI-generated images are, for example, a remarkable enhancement. Then too, there are the foldable-screened smartphones which teeter on the cusp of consumer acceptance. Rather, my fear is that the innovation is losing sight of the audience and their needs, desires, and propensity to spend, appealing to an incrementally smaller customer base with each advance. What was the last great leap forward? The 2000s had several key innovations, the most notable of which were the smartphone (2006) and (unrelated) streaming video through smart TVs and streaming media devices (circa 2007- 2008). The last decade saw the launch of tablets (iPad in 2010) and smart speakers (2014). But since then, the industry feels as though it has been cautiously stumbling forward, feeling its way towards a new “moment” but never quite getting there. Certainly, there have been a few products with future potential, such as virtual reality, but none have taken off with the velocity of previous innovations. The one exception, perhaps, are item trackers ( AirTag in 2021) which hit the sweet spot thanks to travel chaos (where is my lost luggage) combined with our collective forgetfulness (where did I leave those keys). But is this what the tech industry has come to? Perhaps, I’m thinking too small. The car is fast becoming one giant consumer technology product, with entertainment and smart features such as “almost” self-driving innovations and it is hard to deny that it is a sector that is innovating in leaps and bounds. But the car comes with quite a price tag, so perhaps that needs to be left out of the equation for now. Focusing on the more usual definition of consumer tech, I’m hopeful (but a little premature) about smart glasses. No, not the current array of “smarts” that are essentially speakers and the odd camera. Rather, I’m looking forward to augmented reality glasses with 5G built in; a way to stay in contact and enhance my surroundings without carrying a smartphone with me at all times. But beyond smart glasses, it’s not clear what else is poised to set the world alight. And so, we come back to IFA and the trepidation I feel. Please wow me; prove to me that my somewhat self-imposed exile has been worth the wait. And that the reality is not just an array of minor tweaks or oddities such as AI generated images. If you would like to show your IFA innovations to Eddie, please reach out to him at eddie.hold@npd.com .

  • The NPD Group Announces Winners of 2022 B2B Channel Performance Awards

    Denver, CO, August 23, 2022 – The NPD Group , which recently merged with Information Resources, Inc. (IRI) to create a leading global technology, analytics, and data provider, today announced the winners of its fifth annual B2B Channel Performance Awards. The awards were given to brands that achieved the top revenue or secured the highest market share point change in the U.S., according to NPD’s Reseller Tracking Service, which tracks sales from the top national solution providers and B2B e-commerce sites in the U.S. The awards celebrate 14 winners across 7 categories in the U.S. B2B technology hardware and software markets. They also feature winners in the manufacturing and healthcare verticals, based on data from NPD’s Vertical Reseller Tracking Service. “NPD’s annual B2B Channel Performance Awards recognize top achievers in the B2B technology industry and this year we are excited to be announcing and celebrating the winners at XChange,” said Kate Roe-Semyon, president of the B2B Technology practice at NPD. “The first half of 2022 saw strong channel sales and we expect total year sales in 2022 will outperform last year due to all of the amazing work being done in the channel. Congratulations to all of our 2022 winners!” “The Channel Company is proud to partner with The NPD Group on the B2B Channel Performance Awards. We recognize the leadership and innovation, in a new digital world, the award winners bring to the IT channel. They exemplify the technology companies that are at the heart of the channel,” said Bill Jones, Global, SVP & GM, Connected Technology Communities at The Channel Company. “Congratulations to the award winners and thank you to NPD for your dedication to helping solution providers and technology companies excel.” 2022 NPD B2B Channel Performance Awards Winners for Top U.S. Revenue Source: The NPD Group/Reseller Tracking Service, 12 ME May 2022 *Source: The NPD Group/Vertical Reseller Tracking Service, 12 ME May 2022 Award Winners for Top U.S. Market Share Point Change Source: The NPD Group/Reseller Tracking Service, 12 ME May 2022 vs. 12 ME May 2021 *Source: The NPD Group/Vertical Reseller Tracking Service, 12 ME May 2022 vs. 12 ME May 2021

  • Higher Income Consumers Increased Spending on Beauty Products by 14% in 2022, NPD Reports

    Port Washington, N.Y., August 16, 2022 – Higher income consumers in the U.S. with annual household incomes of over $100,000, spent nearly $9 billion on beauty products in the first half of 2022. Beauty sales to these consumers increased by 14%, year over year, according to The NPD Group . This double-digit growth was spurred by a combination of more buyers in the market and consumers spending more compared to last year, with Generation X and Millennials leading the charge. Illustrating their spending power in the beauty market, higher income U.S. households account for over 40% of beauty sales revenue, according to NPD Checkout Omnichannel Tracking , which recently added beauty to the list of industries covered. Capturing data from in-store and online receipts, Checkout provides an overarching view of beauty product buyers across prestige beauty and disruptive channels, such as direct-to-consumer (DTC), peer-to-peer, and digital natives. “During this critical time when retail recovery is forced to coexist with mounting economic pressures, it is imperative for beauty brands and retailers to understand which consumers are most engaged and willing to spend,” said Larissa Jensen , beauty industry advisor at NPD. “These behaviors can vary by beauty category but getting it right and acting on it can provide the competitive advantage necessary to succeed.” Elevated spending from higher income beauty consumers is tied to their above-average engagement with the industry’s two largest categories — makeup and skincare. While 74% of women use facial skincare products and 67% use makeup, those in higher income households significantly over-index in each category, with usage over 80%. Furthermore, Generation X is an untapped opportunity in the skincare market, based on findings from the “ Facial Skincare Consumer Report ” from NPD. While facial skincare product usage from other generations declined, Generation X is the only cohort whose usage remained steady compared to last year. They use nearly as many products as Millennials — who use the most — and they are also more likely than any other generation to purchase products that carry higher price tags. In the makeup market, women in higher income households showed the most significant usage increase, rising by 8 points since last year, according to the “ Makeup Attitudes and Usage Report ” from NPD. NPD’s Checkout service offers robust data for tracking and improving performance across all channels plus buyer analytics to help businesses keep current customers and win new ones. Over 150,000 actively engaged buyers, the largest omnichannel panel focused on general merchandise and foodservice, provide us with receipt-based information on their in-store and e-commerce purchases. With comprehensive data from the same consumers over time, Checkout illuminates trends in behavior including migration to shopping online by category and consumer demographics. Buyer analytics deliver insight into most valuable customers, brand loyalty, brand leakage / lift, brand launches, and more.

  • The NPD Group: U.S. Toy Industry Sales Experience 2% Increase in the First Half of 2022

    Port Washington, NY, August 11, 2022 – U.S. toy industry dollar sales increased by 2% or +$231MM to $11.4B in sales for January-June 2022, according to The NPD Group. Unit sales declined 6% and ASP of $11.30 increased 8%. While the growth to date in 2022 has been somewhat tempered, it comes after two years of record-breaking sales in 2021 and 2020 when U.S. toy industry sales increased 20% and 18%, respectively. The average selling price of $11.30 was up +8%, somewhat in line with the annual inflation rate. However, this is on top of 6% growth last year and 19% growth the year before. Four of the 11 supercategories tracked by NPD posted growth in 2022. Compared to 2019, ten supercategories posted a positive 3-year CAGR.​ Outdoor & Sports Toys continued to be the largest supercategory with $2.7 billion in sales. Plush had the largest dollar gain of $301 million and the fastest dollar growth of 43%. “While the toy industry has pulled back to growth of 2%, this is remarkable as only 6 of the 14 industries that NPD tracks posted growth at all in the first half of 2022 following two years of extraordinary consumer spending,” said Juli Lennett, U.S. Toys Industry Advisor, “This speaks to the resiliency of the U.S. toy industry during these uncertain economic times.” Drivers of Change and Top Properties Looking at the Plush supercategory, Squishmallows, Magic Mixies and Disney were the main drivers of growth. Squishmallows had 7 of the top 15 selling toys for the total toy industry YTD January-June 2022. Explorative & Other Toys grew 28%. NBA, NFL & MLB dominated the growth in the category with sports trading cards. Action Figures & Accessories also grew double digits. With the release of Jurassic World: Dominion in June, the Jurassic World property had the largest growth, followed by Funko Pop! and Sonic the Hedgehog which also had a movie release in April. Lastly, Building Sets was up 8% with LEGO Star Wars driving the largest amount of growth followed by LEGO Creator Expert and LEGO Technic. Consumer Insights for YTD June 2022 Using NPD’s proprietary Checkout data, 4 key consumer insights have been identified for YTD June 2022. Adults with no children in the household outpaced households with children. Households without children grew 4% while those with children grew only 1%. Households with income $100k+ grew 6% while those with income <$50k declined 2%. Buyer penetration increased 0.1% resulting in a gain of about 155k buyers overall. Buyer penetration has been mostly flat all year which is positive as it suggests the industry is retaining the substantial increases in new buyers over the last few years. Overall, the toy industry has seen an increase of nearly 16MM buyers compared to 2019. Consumers are making fewer trips to buy toys, are buying fewer toys per trip but are spending more money. The trend of making fewer trips and buying fewer toys is being driven by physical stores whereas, in the online channel, consumers are making more trips and are buying more toys per trip—resulting in stronger growth in the online channel. “Despite what appears to be some challenging times ahead for the U.S. consumer, I expect the toy industry to continue to outperform other general merchandise categories for the remainder of the year,” said Lennett. *Source: The NPD Group Inc./ Retail Tracking Service, January-June 2022 **Source: The NPD Group/Checkout/U.S. Toys

  • Spinning Facts, the Broadband Way 

    There is an art to losing, or not gaining as quickly as previously expected. A story can always be shaped, even in the face of reality, that allows a company to lose gracefully in the hope that any dip in fortunes can be stemmed with a shift in fortunes. We are seeing this in the broadband market as differing key performance indicators are being used to show the best possible version of reality. First, we should note that there is a fundamental difference between “broadband” and “internet”. These are not interchangeable terms, and this is important when considering how we measure the digital divide. But the terms are often used somewhat interchangeably, such as the FCC’s plan to offer “ Broadband nutrition labels ” that apply to services of all speeds. And while there have been efforts to grow broadband access, such as the passing of the Bipartisan Infrastructure Law, success is being measured by “internet subscriptions” with results ranging from the reasonable (15% of people in New Hampshire and Washington state do not have internet) to the depressing (39% of Mississippi residents missing internet). It gets worse when we remember this is “internet” not broadband access, which is what the infrastructure bill is working to be support. Once we ignore the sub-25 Mbps households, the data is depressingly worse still. Take the New Hampshire figure above, for example: while the White House reports 15% of homes have no internet, the Connected Intelligence Broadband America report highlights that 52% of households have less than 25 Mbps download speeds. More than half. And as for Mississippi, where not even the bland internet terms can make matters look good… only 28% of households have broadband (NPD’s Broadband America report provides full, county-level details across the U.S.). State Level Broadband Penetration Source: NPD Connected Intelligence, Broadband America report, May 2022 Affordable Connectivity Program Over 12 million households in the continental U.S. have reportedly taken advantage of the Affordable Connectivity Program. That equates to 26% of homes that are estimated to be eligible. And while that is obviously a great step forward, there are still 74% of eligible homes not connecting. We believe part of the reason is the change from the previous Emergency Broadband Benefit, which was available to a smaller segment of the market but offered a higher discount of $50 per month, to the new Program which provides a $30 discount. That may not seem significant in the grand scheme of things, but an additional $20 per month, in addition to a significantly rising cost of living, can make broadband a “nice to have” rather than must have. Indeed, Spectrum, in its Q2 results, cited the disconnection of 59,000 homes that had been on the Affordable Program previously. That is believable: consumers that were on the previous Emergency Broadband Benefit saw a price increase in March. Spinning the Mobile Competition Spectrum was quick to say that these disconnections were consumers reverting to a smartphone-based solution, which helps support the impact of the Affordable Connectivity Program changes. But again, we suspect that there is a definition challenge in this interpretation that bodes well for the broadband market overall, but less so for the incumbent internet providers. We do believe that some homes will have dropped their fixed broadband solution – particularly as the cost of living has increased putting additional pressure on lower-income homes – but it is far from the full story. Instead, it is possible that many homes have dropped their incumbent provider for an alternative broadband solution from a carrier better known for offering smartphone-based solutions. And that is hardly a nuance of the facts. Verizon and T-Mobile are having a significant competitive impact on the broadband market with their fixed wireless access (5G to the Home) solutions. According to public reports, Verizon enjoyed consumer-based fixed wireless access net adds of 168,000 while T-Mobile saw an increase of 560,000 net adds, bringing its FWA base to nearly 1.5 million (a mix of business and consumer accounts, but we anticipate that the majority are consumer). And T-Mobile was quick to point out that more than half of its new net adds were households previously using cable-based broadband. And perhaps this is the good news after all of the spin. Regardless of which carriers win or lose, we do expect the number of connected (ahem, broadband) homes to increase over time. And fixed wireless access will, at least in the short term, be the winner as there is virtually no additional CAPEX to expand the footprint (at least assuming that 5G is installed on the towers). Get insights straight to your inbox

  • Canadian Restaurant Industry Begins Its Steady Recovery in the Second Quarter of 2022  

    —Dine-in restaurant visits grow by triple-digits August 9, 2022 — With the COVID public health restrictions lifted early in 2022, the Canadian restaurant industry began recovering from the steep declines it experienced during the pandemic lockdown periods. The industry finished the second quarter ending June with physical and online visits up 17% compared to a year ago, 2% below the traffic level in the second quarter of 2019 before the pandemic, reports The NPD Group . Restaurant customer spending, which, in addition to increased visits, reflects higher costs, grew by 30% in the quarter compared to a year ago, up 9% from the pre-pandemic level. Quick service restaurant (QSR) visits, representing 76% of total restaurant traffic, increased by 11% in the second quarter compared to last year’s quarter, 2% below the pre-pandemic level for the same period in 2019. Full service restaurant (FSR) visits, representing 24% of all restaurant visits, were up 44% in the quarter versus a year ago and down 1% compared to the second quarter of 2019, according to NPD’s daily tracking of the Canadian foodservice industry . Pent-up demand for dining at restaurants was evident in the 193% jump in dine-in visits in the second quarter compared to a year ago. Dine-in visits to full service restaurants grew by 200%, and quick service on-premises traffic increased by 187% over the second quarter year ago. Off-premises visits, including carry-out, drive-thru, and delivery, declined, except for full service delivery, compared to the significant gains each service mode experienced at the height of pandemic lockdowns. Although digital orders declined by 8% in the quarter from a year ago, digital ordering is 170% above the pre-pandemic order level. The morning meal daypart, which includes breakfast and A.M. snack and represents the largest share, 30%, of daypart traffic, increased visits by 19% in the second quarter compared to a year ago. Lunch visits, representing 26% of daypart traffic, grew by 21% from a year ago. At the supper daypart, which holds 25% traffic share, visits increased by 19%, and P.M. snack traffic, representing 17% of daypart share, grew by 8% in the second quarter compared to a year ago. “The restaurant industry’s recovery story continues in a positive direction. Notably, off-premises visits continue well ahead of historical levels,” says Vince Sgabellone, NPD foodservice industry analyst . “The recovery trends are occurring across the full service and quick service restaurant segments. These segments are on an equal footing now, not competing on convenience or atmosphere alone. They are both competing on price, value, and food quality.”

  • Optimize Your Media Spend Amid Inflation and Shrinking Budgets

    By Jennifer Pelino EVP of Global Media Solutions, IRI Leadership teams of CPG companies continue to operate in an environment of increasing and significant uncertainty. One of the biggest challenges they face right now is the inability to accurately predict just how high inflation will go or how long our current inflationary environment will last. This creates significant ongoing uncertainty around future input costs, consumer prices and related shifts in consumer demand, and changes in labor costs. Additionally, supply chain issues have been exacerbated even further by the current environment of geopolitical instability, with some CPGs questioning whether to slow their investments in conflict-torn markets or even to exit them altogether. The looming threat of a recession provides yet another element of unpredictability. Expected Manufacturer Responses — and the Impact on Media Campaigns In response to these challenges and ongoing uncertainties, we expect advertisers will continue to look for ways to maximize their media investments. Per new Advertiser Perceptions data, one in five marketers has already cut their spending, and budgets have decreased by an average of 16%. Many marketers are cutting back on expensive upper-funnel operations that are crucial to creating brands. That dampening has affected CTV (connected TV) and digital television, which had previously benefited from the pandemic-driven trend toward streaming and social media. In these inflationary times, every dollar being spent in media needs to work harder. For consumer products where habitual behavior drives buying decisions, understanding what consumers have previously purchased is the undisputed best predictor of their future behavior. How Marketers Can Effectively Respond You need data that helps you understand all the different dynamics at play and what to do next to maximize your campaign effectiveness with consumers. At IRI, we have sales data from all the top retailers from their loyalty cards, including Kroger and Walgreens exclusively. This passively collected data allows us to know for certain what consumers are purchasing, their lifestyles and what economic factors will contribute to their next purchase. In fact, we can understand this from almost everyone in the U.S. due to having the largest loyalty card data set in this space (covering 93% of U.S. households). Using this data to target the right consumers in your consideration set yields more effective and efficient advertising results — up to four times improved results and, when you combine it with our optimization efforts, you can see up to nine times better lift. Our tools can help you get a better return on your advertising spend and measure your results more effectively so you can justify your budgets and continually enhance your media performance over time. These tools include: DaaS (Data as a Service) Solutions – You can enrich your first-party data to gain insights, segment, profile and build audiences from IRI’s verified purchase data. Access to the data is driven through clean rooms — in collaboration with partners and platforms — so that PII (personally identifiable information) is anonymized, processed and stored in a privacy-compliant way. IRI Audiences – Use purchase-based data to create audiences based on consumers’ propensity to purchase your products, so that you can maximize the targeting, relevance and sales impact of your investments — even on lower-cost media channels such as programmatic digital marketing. You can target as much of the addressable U.S. as desired, from most valuable to least valuable using a proven purchase-derived methodology. By accessing verified data at scale, you can reduce your media costs without sacrificing quality or marketing impact. IRI Optimization – Improve your in-flight campaigns to squeeze out as much return on advertising spend (ROAS) as possible. Our data programmatically helps you optimize your campaign tactics, improve budget allocations and maximize ROAS. IRI is uniquely positioned to help clients find incremental reach due to the depth and breadth of our data coverage. In these uncertain times, it is more important than ever to target key audiences effectively and measure those results accurately. Using the right tools, marketers can turn this immense challenge in the current market into a big opportunity. You will be able to reinforce the value of marketing and better support your organization’s success by strategically investing in the audiences and channels where those important yet sometimes limited dollars will have the greatest sales impact.

  • How to Create Opportunity in an Inflationary Environment

    By Ray Florio , Growth Consulting , IRI The U.S annual inflation rate for June 2022 reached a staggering 9.1% and shows little signs of abating. While some will debate whether we are already six months into a recession or not, inflation has essentially created a similar impact on shoppers that has already lasted over a year: every dollar becomes dearer, and shoppers are making more careful choices with their spending. Inflation also pressures manufacturers and retailers in several direct and indirect ways. Directly, rising fuel and transportation prices are combining with increased raw materials costs to boost production costs. Indirectly, the need for retailers to earn higher markups, stronger wage competition and a surge in rent and real estate prices also threaten margins. IRI research reveals that a significant plurality of shoppers will reduce their spending on their top staples. Some of this reduction will be due to migration to value brands. To achieve continued, sustained growth, brands must create a better balance between price and value proposition. The question now becomes how manufacturers and retailers can identify and create new revenue opportunities while sustaining shopper loyalty through strategies that meet consumers’ shifting needs. Even with a migration to value, manufacturers and retailers can continue to drive profitable growth, keeping in mind that the goal is not just to take price, but to build sustainable pricing leverage. Over the short term (within the next year), it is important to identify the optimal everyday price points and promo calendars by channel for each product and to ensure that each channel has the right pack sizes from the existing portfolio. Over the immediate term (one to two years), brands need to find opportunities for new and changed pack sizes by channel to drive new occasions. In addition, they should refine their messaging and positioning to improve the willingness of shoppers to pay without incurring additional promotion costs. Over the long term (two to five years), brands should focus on tailoring their innovation pipelines to deliver the attributes and benefits for which shoppers are willing to pay a premium. To offset cost increases and provide a better value proposition to the shopper, manufacturers and retailers should consider focusing on four strategies: Capitalize on current pricing leverage stemming from existing brand strengths to answer these questions: What is the “right” price and promotion structure to meet channel-specific shopping needs? Which items must compete on price, and which can support premium pricing? What are the most effective trade strategies and contract agreements by brand and retailer? Strengthen margins with lower impact when the volume tradeoff is positive to answer these questions: How can we better capture certain consumer segments based on our price and pack offerings? What are the occasion “gaps” in our portfolio by channel, and how can we fill them with new price packs? How can we meet key price-per-unit and price-per-volume thresholds in a cost-effective manner? Drive even stronger differentiation and shore up gaps versus other brands to answer these questions: How can we improve the price realization within our existing portfolio? How can we change the consumer preference for our product through different on-pack communications? How can we better message our promotional events to drive stronger returns on our existing spend? Tailor the innovation pipeline around brand strengths to drive profitable growth to answer these questions: What are the opportunities for premium innovation to drive growth in an otherwise stagnant category? What benefits and attributes can we rely on to drive a stronger sustained value proposition than our competitors? What are the most efficient options for defending against potential competitor entrants and/or launches? The past few years of COVID-19 have brought enormous disruptions to the CPG environment, along with significant growth in some areas. Inflation brings additional disruption and further hastens shifts in the ways shoppers research, purchase and use food, beverage and non-food items. And while disruption can be disconcerting, it also creates opportunity. Savvy brands and retailers will seize that opportunity by successfully answering the questions above. In the process, they will gain a deep understanding of the factors that drive shopper decisions and can then devise and execute the right strategies to capitalize upon them. Using this approach, they can gain market share and sustain profitability, even in a challenging environment. Get insights straight to your inbox

  • The NPD Group: Second Quarter 2022 US Consumer Spending on Video Game Products Decreased 13% to $12.

    Spending Fell by $1.78 Billion Compared to Q2 2021, Content Declined $1.71 Billion Port Washington, NY, August 2, 2022 – According to the Q2 2022 Games Market Dynamics: U.S.* report from The NPD Group , overall total consumer spending on video gaming in the U.S. totaled $12.35 billion in the second quarter (Q2) of 2022 (April – June), a decline of 13% when compared to Q2 2021. Non-mobile subscription content spending was the quarter’s only growth category, with all other categories falling. Mobile content contributed most to the overall decline. Data from Sensor Tower shows U.S. consumer spending in mobile games during the first quarter fell 12% from Q2 2021. “While our projections foresaw a downward trend in mobile spending as life in the U.S. began its return to a new normal and consumers had fewer opportunities to engage with these titles, the current economic environment has certainly contributed to a more expediated decline. Still, the expenditure by U.S. consumers in mobile games remains higher than it was pre-pandemic,” said Randy Nelson, head of insights at Sensor Tower. “We originally forecast U.S. mobile game industry revenue in 2022 to exceed that of 2021, but the economic uncertainty of the coming months will undoubtedly impact how that unfolds.” Overall content spending in Q2 reached $10.97 billion, a 13% decrease over Q2 2021. Subscription content was the only segment to post positive gains. Hardware and accessories declined 1% and 11%, respectively. Among the best-selling and most played games across all platforms in the second quarter were Among Us, Angry Birds 2, Bingo Blitz, Call of Duty: Warzone, Candy Crush Saga, Candy Crush Soda Saga, Clash of Clans, Coin Master, Diablo Immortal, Elden Ring, Evony: The King’s Return, Fortnite, Grand Theft Auto V, Homescapes, Kirby and the Forgotten Land, LEGO Star Wars: The Skywalker Saga, Madden NFL 22, Mario Kart 8, Minecraft, MLB The Show 22, Pokémon GO, Roblox, Royal Match, The Sims 4 and State of Survival. “Higher prices in everyday spending categories such as food and gas, the return of experiential spending such as travel and attending live events, a lighter release slate of new games, and continued new generation console hardware supply constraints were all likely contributors to the decline seen in the second quarter,” said Mat Piscatella, games industry analyst at The NPD Group. “After a period of sustained growth, consumer spending continues to trend above pre-pandemic levels. However, unpredictable and quickly changing conditions may continue to impact the market in unexpected ways in the coming quarters.” Video game hardware unit sales were led by Nintendo Switch, while PlayStation 5 hardware generated the highest dollar sales in the second quarter. Methodology: Games Market Dynamics: U.S. provides a comprehensive measure of the consumer spend on video games in the U.S. including purchases of video games hardware, content, and accessories. It is released on a quarterly basis and provides insight and trending into the broader consumer spend on the industry including physical format sales such as new and used physical retail sales as well as game rentals, and digital format sales including full game digital downloads and downloadable content (DLC), spending on subscriptions and mobile gaming. This assessment of the broader consumer spend on the industry utilizes NPD’s monthly POS tracking services as well as consumer data from other NPD trackers, monitors, and reports. *Accessory sales exclude game cards About Sensor Tower, Inc. Sensor Tower is the leading provider of market intelligence and insights for the global app economy. Founded in 2013 and based in San Francisco, CA, Sensor Tower provides enterprise-level data on mobile apps and publishers through our Store Intelligence, Ad Intelligence, Usage Intelligence, and App Intelligence platforms, which offer download, revenue, share of voice, and engagement metrics at unparalleled accuracy for the world’s most important markets. For more information, visit sensortower.com. Follow us on Twitter: @sensortower.

  • Back-to-School 2022: Three Semesters of Spending

    The 2022/2023 school year will be the first since the start of the pandemic where parents and students have certainty about going back to school for the duration of the traditional back-to-school shopping season. However, there are new factors that weren’t part of the equation in 2019 or even in 2021, which will result in a newly elongated and fragmented shopping landscape for this annual retail event – one that will emerge over three semesters of spending. Essentials First Students have been in school for the better part of the past school year so the excitement of going back is not as great as it was last year. Consumers are also busier and more distracted by social engagements this summer. Only 26% of U.S. consumers had started their back-to-school shopping as of mid-July and16% said it wasn’t even on their minds yet. Couple the emotional timing elements with the elevated cost of just about everything and the priority purchases will be uniforms, laptops, and other items needed for the school year. This prioritization was evident over the week of Prime Day and other retailer promotions, when school supplies, footwear, and apparel did not get the same lift as other categories. Supplies and Dorm Set-up Second More than half of U.S. consumers are planning to start their back-to-school shopping this year in August. The majority of consumers who are holding off on back-to-school shopping are waiting for sales (41%), while others are waiting for school lists or the start of school to see what is needed. This wave is when students and parents will begin shopping for pens, pencils, notebooks, backpacks, and other the less specific and easier-to-find school needs. Others will be outfitting college dorms with things like bedding, air purifiers, and storage bins. Refining Personal Style Comes Third Shopping for fall clothing to wear in a classroom is low on the list of things to do during the summer months. when the focus is on vacations and fun. Once students are back in school with their peers, they will have a better sense of the personal style they want to feature through their apparel and footwear. At this point, swimwear and shorts are on their way out and the fall season is on the nearby horizon, putting those fall looks more top of mind. Manufacturers and retailers need to be prepared for consumer spending that will hit different categories at various times over the coming weeks and months. Consumers are still shopping in the moment, but now their eyes are focused on finding good deals. Get insights straight to your inbox #Backtoschool

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