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Intelligent, Accountable, Connected: The Future of Media

Cara Pratt

President, Global Retail and Media

Trust and integrity are non-negotiable when it comes to data.

  • Writer: Cara Pratt
    Cara Pratt
  • 3 days ago
  • 4 min read

The media industry is undergoing a profound transformation. Shifting consumer behaviors and trailblazing technological advancements are creating a landscape rich with possibility. This moment demands we reimagine how we operate. Not just to adapt, but to lead boldly. Media must become more precise, purposeful, and accountable. 


This transformation won’t happen by itself. It requires all of us in the ecosystem—retailers, brands, agencies, technology partners, and innovators—to come together and create a smarter, more connected media environment. At Circana, we are uniquely positioned to lead this transformation, combining expertise, research-driven solutions, and verified data to shape an intelligent and more accountable media ecosystem.


Leading the Charge Toward a New Media Era


My media career has been deeply rooted in retail, which is catalyzing change across the entire media ecosystem given its ability to influence demand, bridging the gaps among data, creativity, and commerce. Before joining Circana, I spent several years leading Kroger Precision Marketing, building a media business that transformed how brands generate demand with precision. With hundreds of retailers now building media capabilities, the opportunity for growth in this space is immense. As is our opportunity to bring a universal strategy to the forefront that is anchored in the trusted relationships we have formed across so many retailers—in the U.S. and around the world. These retail relationships are the heartbeat of Circana’s business in many ways. They offer access to data, a clear view of consumer behavior, and a right to shape the future.


Retail media is no longer just about placing ads. It’s about creating meaningful connections with consumers. Retailers hold unparalleled intelligence into what drives behavior, and this opens doors for brands to meet customers exactly where it matters most.


This is not a challenge one company or organization can tackle alone. It’s an industry-wide opportunity. By working together, whether you’re a media planner, data scientist, marketer, or publisher, your ideas can shape a future defined by collaboration and innovation.


What steps can you take today to prepare for tomorrow’s media landscape? How can we prioritize systems that work for both businesses and consumers? These are critical questions we must address together.


AI as the Game-changer for Media Transformation


Artificial intelligence undeniably revolutionizes how we engage with media. By turning oceans of real-time data into actionable insights, AI helps ensure ads are smarter, campaigns are more efficient, and results are stronger. It’s no longer feasible for humans to analyze and optimize every aspect of a campaign. AI serves as the force multiplier, identifying patterns and personalizing experiences at scale. 


For example, the way people consume content is rapidly evolving. Gone are the days of aimless channel surfing. Instead, algorithms now hunt for consumers dynamically, ensuring the right content is delivered to the right person at the right time. This transition eliminates inefficiencies in how media impressions are distributed and transforms fleeting campaigns into enduring brand experiences.


Media isn’t just about reaching people; it’s about reaching the right people with the right content to drive measurable outcomes. AI offers the ability to make more strategic, thoughtful choices, predicting patterns, optimizing investments, and improving precision. But with great power comes responsibility. We must use AI in a way that maintains creativity and human values at the core of our strategies.


The Power of Verified Data in Driving Results


Trust and integrity are non-negotiable when it comes to data. Verified data eclipses probabilistic approaches by removing guesswork and delivering stronger, more efficient results. It allows campaigns to achieve meaningful impact through precision, cutting waste while increasing effectiveness.


At Circana, verified purchase data underpins everything we do. This data provides a level of accuracy and consistency that enables brands to move beyond assumptions and focus on what works. 


To make this the standard, we must push for greater transparency and shared measurement practices throughout the industry. Simplifying these processes and fostering collaboration will create more opportunities to deliver impactful media strategies.


Building a Seamless, Adaptive, Always-on Media Ecosystem


The future of media lies in real-time, interconnected systems that anticipate and activate across every channel. It’s about moving from descriptive to predictive to prescriptive insights and taking action. At Circana, we envision a media ecosystem where businesses collaborate with us to align consumer behavior intelligence with purposeful media plans. 


This involves closing the loop between media exposure and tangible sales results. By introducing real-time data integrations, we can anticipate changes in consumer behavior and act proactively rather than reactively. For instance, if a brand sees indicators that a customer’s loyalty may lapse, the system can activate retention campaigns before the customer drifts away. We can also use these signals to influence the bid stream—what brands should be willing to pay for an impression at a household level. This brings efficiency and effectiveness to the forefront.


Imagine campaigns activated in real time, meeting consumers at every stage of their experience. This seamless ecosystem won’t appear overnight. It requires cooperation among all players to break down silos and prioritize innovation.


A Bold Vision for the Future


Media’s future demands bold thinking and a willingness to step outside familiar boundaries. It’s time to innovate. Advocate for transparency, adopt AI responsibly, and commit to campaigns that deliver measurable value.


This moment in media doesn’t call for incremental change; it demands transformation. Together, we can create a media ecosystem that benefits brands, retailers, and consumers alike. The future is unwritten. Let’s define it.


Are you ready to lead? The opportunity to reshape media is here. We’ll do it together.

About the author

Cara Pratt is President, Retail & Media at Circana, where she leads Circana’s strategic growth partnerships with retailers, and drives the strategy for media, leveraging Circana’s comprehensive data, science and technology to improve advertising effectiveness.

Cara brings two decades of expertise in delivering innovative retail and media solutions to drive measurable value for retailers, brands and consumers. Pratt joined Circana from 84.51°, the retail data science, insights and media company and wholly owned subsidiary of Kroger, where she served as SVP Media, Insights and Loyalty, overseeing Kroger’s integrated retail media, consumer insights and loyalty marketing business. She was instrumental in the creation of Kroger Precision Marketing to connect media exposure with in-store sales, creating a more effective media landscape for brands and elevating the consumer shopping experience. Earlier in her career, she served as a Retail Client Solutions Executive at Circana predecessor, IRI. Pratt also spent more than a decade at dunnhumby, where she held multiple senior roles, including SVP, Specialty Retail and Sector Expansion, before joining IRI.

She holds a BA in Economics from Denison University and lives in Cincinnati.

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