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CASE STUDY

Scooping Up Ice Cream Sales: A Data-driven Win for Retailer and Brand

Scooping Ice Cream Sales

Snapshot

SOLUTION AREA

Market Measurement, Supply Chain, Loyalty Analytics

SOLUTION

Liquid Data Collaborate

INDUSTRIES

CPG

CLIENT

Manufacturer & Retailer

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The Objective

Inflation has led consumers to cut back on spending across many CPG and general merchandise categories. Yet everyday indulgences, like super-premium ice cream, remain resilient as shoppers continue to treat themselves. Despite this category growth, a regional grocer and a large multinational CPG brand were underperforming. Neither was achieving average market share or keeping pace with broader growth trends in super-premium ice cream.

Ahead of a key line review, the regional grocer’s ice cream merchant asked the CPG partner, “Should we expand our super-premium ice cream assortment?” While positive sales trends were evident elsewhere, the merchant was unsure if this would resonate with the grocer’s most loyal customers.

The Solution

The Solution

Using shared retailer data from Circana’s Liquid Data Collaborate™ solution, the ice cream manufacturer uncovered actionable insights:


  • Loyalty data revealed that frequent shoppers at the regional grocer were heavy buyers of super-premium ice cream.


  • Supply chain data showed frequent out-of-stocks in the retailer’s super-premium ice cream selection.


  • Point-of-sale data identified assortment gaps, with several leading super-premium SKUs missing from shelves.


Armed with these findings, the ice cream manufacturer recommended an optimized assortment, expanded shelf space, and broader distribution.

The Results

By identifying and addressing specific opportunities and gaps, the CPG manufacturer secured more shelf space and distribution for super-premium ice cream, driving $1.6 million in incremental sales for the manufacturer and retailer.

The Results
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$1.6M

Incremental Sales

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