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A New Formula for Holiday Shopping

By

Marshal Cohen

Marshal Cohen

Dec 18, 2025

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The peak holiday shopping days of Black Friday and Cyber Monday have morphed over the past decade, but in my over 40 years in retail, this was the weirdest Black Friday I’ve seen, and Cyber Monday wasn’t all it was cracked up to be either. Beyond the sales results, this year’s shifts have deeper meaning for the future of holiday shopping.

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  • Writer: Marshal Cohen
    Marshal Cohen
  • 1 day ago
  • 1 min read

The peak holiday shopping days of Black Friday and Cyber Monday have morphed over the past decade, but, in my over 40 years in retail, this was the weirdest Black Friday I’ve seen, and Cyber Monday wasn’t all it was cracked up to be, either. Beyond the sales results, this year’s shifts have deeper meaning for the future of holiday shopping.

 

Early reports ran the gamut from glowing to cautionary. Social shopping came back into the mix on Black Friday — which boosted traffic — but there weren’t as many shopping bags to indicate actual purchases.

The lists of winning categories were similar for both Black Friday and Cyber Monday weeks, demonstrating the loss of distinction between the two events and the two shopping forms. The timing, promotions and product focus that used to be unique to specific days and channels have blended, diluting the meanings of what those days once were.

 

Shopping during this holiday season has become even less about coveting the deal — which consumers know they can obtain anytime — and more about curating ideas around what to give as gifts. Instead of seeking out the hot, new items, newness is coming from lifestyle classification — gifting products related to an individual’s hobbies and interests.

 

Uniqueness, innovation, convenience and socialization are now all critical to the formula for holiday selling. This is a trend that will continue into 2026, and it is something that manufacturers and retailers need to be mindful of and address now as holiday 2026 planning gets underway.

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About the author

Marshal Cohen is a nationally known expert on consumer behavior and the retail industry. He has followed retail trends for more than 30 years at Circana (formerly The NPD Group) and as the head of leading fashion and apparel manufacturers and major retailers.


As part of his work at Circana, Marshal leads many top firms in long-range and strategic planning sessions. He often utilizes motivational presentations to help launch corporate goals and kick-off meetings. Marshal is the author of two books, “Why Customers Do What They Do” (2006) and “Buy Me! How to Get Customers to Choose Your Products and Ignore the Rest” (2010).


In addition to his duties at Circana, Marshal is a member of several boards of directors and was appointed to the Cotton Board and American Apparel and Footwear Association (AAFA). He is also a guest professor at North Carolina State University’s Wilson College of Textiles, where he introduces students and faculty to techniques for analyzing and applying data. Marshal has been a guest lecturer at the Wharton School of Business, the Fashion Institute of Technology, and Savannah College of Art and Design. He has also twice been named to the Footwear News Power 100 list.


Marshal is a regular contributor to many major media outlets. He is frequently quoted in publications like The Wall Street Journal, The New York Times, and Women’s Wear Daily. Additionally, he appears on various television news programs, including “Today,” “Good Morning America,” and “CBS Sunday Morning,” and he has been a regular guest on Bloomberg TV and Radio. He is also a sought-after speaker at key industry events such as MAGIC, The Fairchild CEO Summits, The National Retail Federation’s (NRF) Annual Convention, and The American Apparel and Footwear Association’s (AAFA) Annual Executive Summit. Marshal was the only industry expert who appeared in the documentary, “God Save my Shoes,” produced by Caid Productions.


Marshal has held a variety of positions analyzing and interpreting Circana’s uniquely combined consumer and point-of-sale tracking services for the apparel, footwear, accessories, and sports industries. His career began in the training program at Bloomingdale’s, where he worked his way up to merchandise manager. From there, he became president of WilliWear and subsequently president of Stanley Blacker. He was also founder, owner, and president of Motive Marketing Group.


To reach Marshal Cohen for commentary, please email janine.marshall@circana.com.


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