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Gateway Customer Success Events
AWG Partner Gateway (APG)
Whether you are a new or existing user, we provide programming that keeps you up-to-date with APG capabilities. Please browse our programs below and be sure to bookmark this webpage to see more events in the future!
Having issues with registering? Try copying and pasting the registration link into a private/incognito browser or try clearing your browser’s cache. Click here to contact the Gateway Customer Success Team if you continue to experience issues.
New User Orientation
New User Orientation is a 45-minute webinar designed to ground users in the portal. If you are a new APG user or if you would like to refresh your knowledge on the gateway’s key features, this program is for you! Please join us to ensure you are receiving the full value of this powerful collaboration tool.
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Introduction to the gateway program and what is available with your subscription
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Dive into key features/functionality to best utilize the data to optimize growth
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Learn about AWG’s favorite best-in-class reports that drive collaboration while strengthening your relationship with AWG
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Gain insights to the resources and support teams that can help you along the way
Enhanced!
Item Management Training
We’ve made some fantastic changes to our Item Management Form in the gateway. Item Management allows APG users to create, update, and discontinue items directly in the portal. Beginning July 31, 2023, APG is now the only place to go for critical business management activities, including:
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No longer need dual entry for yellow highlighted fields for new items
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No more short forms submitted after a request to discontinue or edit an item
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Improved search functionality
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Added functionality to Copy and Convert
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Added functionality to discontinue an item