

Suggested solutions

CASE STUDY
Uncover Service Gaps and Optimize Product Availability

Snapshot
SOLUTION AREA
Supply Chain
SOLUTION
On-shelf Availability
INDUSTRIES
CPG
CLIENT
Manufacturer

The Objective
A leading paper CPG brand faced puzzling in-stock declines at a key retail partner despite no product availability issues. The retailer’s footprint spanned the mid-Atlantic and Northeast, serviced by multiple distribution centers, complicating the root cause analysis

The Solution
Using Circana’s Liquid Supply Chain, which delivers near real-time supply chain intelligence, the manufacturer quickly pinpointed the issue. They were able to:
Localize Insights: The manufacturer identified only two affected regions — both tied to the Northeast distribution center.
Detect Trends: They found other retailers maintained healthy inventory levels, but days of supply were quietly slipping due to service issues at the same distribution center.
Target Action: The manufacturer collaborated with the regional distribution center to improve service and worked with the retailer to temporarily increase safety stock until fixes were in place.
Get unmatched data granularity so you can spot inventory gaps, low days of supply, and risks before they impact sales.
The Results
Retailer in-stock rates rebounded. The manufacturer corrected distribution service gaps and restored confidence in supply reliability.



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