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TERM
Cross-Purchase Rate
Percentage of buyers who purchase across multiple categories or brands.
Definition
Cross-purchase rate measures how often shoppers buy from more than one category or brand, indicating breadth of engagement.
How to Calculate
Divide number of cross-category buyers by total buyers and multiply by 100.
Why it Matters
Shows potential for cross-selling and loyalty-building.
Key Advantages
Supports multi-category promotions, improves shopper lifetime value, and strengthens brand ecosystems.
Example
If 800 of 4,000 buyers purchase snacks and beverages, cross-purchase rate is 20 percent.
Use it to
Compute the percentage of buyers who purchase across both categories or items to quantify breadth of engagement. Compare rates by retailer or cohort to see where cross-category programs add reach.















